VoicePro Mobile

Consumer UK mobile plans, activation and keeping your number.

11 articles

When does VoicePro Mobile launch?

VoicePro Mobile soft-launches on 1 October 2026 and fully launches on 1 November 2026. You can join the waitlist…

Read article

What mobile plans will be available?

All VoicePro Mobile plans include unlimited UK calls, texts and data, starting at £15.99 per month, with higher…

Read article

Can I keep my existing number?

Yes. Request a PAC (Porting Authorisation Code) from your current provider by texting PAC to 65075, then give it to…

Read article

Do you use eSIM or a physical SIM?

Both. An eSIM activates instantly by scanning a QR code, with no physical SIM to wait for. If your device does not…

Read article

How do I earn rewards on my mobile plan?

VoicePro Mobile customers earn VPXN rewards through the VPX Wallet for everyday activity such as calls and top-ups,…

Read article

Install your eSIM on iPhone

Your VoicePro eSIM arrives as a QR code, by email and in the VoicePro app, the moment your order is confirmed.…

Read article

Install your eSIM on Android

Android phones vary slightly by manufacturer, but eSIM installation follows the same pattern everywhere: scan the…

Read article

Activating your physical SIM card

If your device does not support eSIM, or you simply prefer a physical SIM, we post one to you. Here is how to get…

Read article

Setting up your travel eSIM before you fly

Travel eSIMs are data-only packs covering 170+ countries. The smart move is to install the eSIM at home on Wi-Fi…

Read article

Troubleshooting - no service, no data, or SOS only

Work through these steps in order - the great majority of signal problems are fixed by the first three. Quick fixes…

Read article

Which devices support eSIM?

Most phones released since around 2019 support eSIM, but not all - and some imported models have eSIM removed.…

Read article

Still need help?

Ask Hedy, our AI assistant, for an instant answer - or send us a message and our support team will get back to you. Urgent issues are prioritised.