We offer per-second voice billing with 1-second granularity, per-message SMS pricing and per-GB data pricing, with committed-volume tiered agreements available and real-time CDR access via the portal. The standard SLA covers 99.95% platform availability with sub-15-minute P1 and 4-hour P2 response; enhanced 99.99% SLAs with a dedicated NOC contact are available for committed volumes.
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