FAQ

Frequently Asked Questions

If you can’t find an answer to your question in our FAQ’s, please respond to the questions in the form below and we will assist you.

ABOUT VOICEPRO PLUS LIMITED

Who are we and what are our Primary Services ?

VoicePro Plus Limited is an alternative Carrier Operator in the B2B Wholesale Telecom Market and is registered in the United Kingdom.

We offer International Wholesale Voice & Messaging to fixed and mobile destinations to over 200 countries and thousands of destinations over a routing table that takes advantage of Spot Market opportunities yet maintains proactive management of QoS parameters at the most competitive market rates.

Our cloud-based Fraud Management System (FMS), VoicePro Global Insight+ excels in identifying and thwarting all major types of voice fraud attacks and enables you to access high-quality and precise telecoms data that maximises the value of every minute or message on your network while safeguarding you and your customers from fraud.

What other Services & Solutions do you offer?

We offer the latest in connectivity, including MPLS NaaS for Carriers, Enterprises, OTT providers and SMS aggregators.

Our HLR/MNP/DNO/TPS, Global Insight+, Numbering Intelligence and Fraud Management Services are used for Voice & Messaging number validation and fraud protection to give insights that will allow you to make informed, data-driven decisions with our comprehensive data analytics.

What is our Vision & Mission?

Our VisionWe aspire to instigate transformative change by disseminating advanced technology worldwide. Through our commitment to reforming business practices, we aim to bring innovation, standardisation, transparency, and efficiency to the industry. Leveraging our industry expertise and a forward-thinking approach, we envision a telecom landscape that embraces positive evolution.

Our MissionWe are dedicated to reshaping the wholesale telecom market by fostering an efficient and transparent telecommunications industry.

Our goal is to encourage sustainable growth in both existing and emerging markets. We will strive to provide networks with the necessary services to support and contribute to the expansion of the global connected economy.

What is the competitive advantage of working with VoicePro Plus?

Our competitive advantage lies in our unique blend of advanced technology, strategic market positioning, and efficient business operations. Our proprietary technology sets us apart, providing us with the capability to quickly identify and capitalise on efficient routing opportunities in real-time.

This technological edge, combined with our deep understanding of the telecom market dynamics and strong interconnect agreements, allows us to offer unparalleled service flexibility and competitive rates.

Mitigating Risks EffectivelyOur near real-time multi-asset settlement system operates through a purpose-built Distributed Ledger Technology (DLT) framework. Consequently, this enhances transparency and effectively mitigates risks associated with settlement processes.

Advanced KYC for Enhanced SecurityOur advanced Know Your Customer (KYC) protocols aim to reduce operational costs while providing robust anti-fraud protection grounded in intelligent algorithms.

Real-Time Pricing PrecisionExperience the confidence that comes with direct routing assurance to 500+ global destinations through Voice Connect+. We offer real-time pricing transparency, empowering you with the information you need for making well-informed decisions.

Navigating Niche DestinationsVoicePro Plus boasts an extensive portfolio of termination services tailored specifically for hard-to-reach numbering destinations. Specifically, we specialise in providing connectivity solutions to regions that others may find challenging to access.

Stability You Can Depend OnVoicePro Plus guarantees the delivery of Call Line Identity (CLI) to over 260+ mobile destinations through Connect+. Our dedication to stability ensures that your messages consistently reach their intended recipients.

Unparalleled SupportVoicePro Plus offers unwavering support through our proprietary industry-leading monitoring and routing management system. Specifically, our commitment is to provide you with the tools and assistance necessary to optimise your connectivity and communications effectively.

What is your industry focus?

Operationally mature organisations in the following verticals:

Communications Service Providers
eCommerce & Retail
Transportation
Healthcare
Manufacturing
Recruitment
Telemedicine
Travel & Tourism
Non Profit Organisations

CARRIER WHOLESALE CONNECTIVITY

To which Major Tier 1 Voice Carriers can you currently terminate voice calls?

THE VOICEPRO PLUS TECHNOLOGY STACK

What proprietary technologies have you developed?

VoicePro Plus utilises a range of advanced technologies and protocols designed to minimise carrier costs related to international voice calls. It holds the potential to rejuvenate carrier profitability by introducing efficiencies in the communication process.

Our cutting-edge real-time AI-powered anti-fraud tool ensures accuracy in detecting and preventing fraud, effectively minimising direct losses thanks to advanced ML algorithms and Big Data analysis using a sophisticated, multi-layered protection system that operates in real-time, ensuring unparalleled precision in detecting fraudulent activities.

Contact us

Partner with us for Innovative Connectivity Solutions​

Whether you need support or have questions about VoicePro Plus services, products & pricing or you would like a demo of our industry-leading data sets, our skilled, experienced and customer-focused team members are always available to give you the answers you need.

Volume Discounts
Custom pricing tailored to your needs when you have a custom or high volume use case.

Signature Support
Search our regularly updated support articles for voice, sms, number porting and more.

Your benefits:
What happens next?
1

We schedule a call at your convenience

2

We have a discovery meeting

3

We prepare a proposal for your review

We're happy to answer any questions you may have and help you determine which of our services best fit your needs.

Please respond to the questions in the form below.