Your IoT SIMs live in the VoicePro business portal, under Services, IoT SIMs.
In the portal
Every SIM is listed with its status, the network it is on and when it was last seen. Open a SIM to see its network log, and, if you are an owner, admin or operations user, to rename it, deactivate or activate it, set a daily or monthly data limit with an alert below it, lock it to a device's IMEI, or send it an SMS.
The API
With a workspace API key (Account, Developers) you can read your IoT SIMs, their status, network logs and this month's usage from your own systems. API keys are read-only; changes are made in the portal.
Webhooks
In Account, Notifications, subscribe an endpoint to IoT events: a SIM attaching to or detaching from a network, authentication results (allowed or refused), data and cost alerts, and SMS sent by a device.
Diagnostics
The network log answers most "why is it silent?" questions: it shows each attach attempt and the reason for any rejection. When you need more, raise a problem from the SIM's page and our team can capture signalling logs and live packets from the core network for that device.
Done for you
Settings that apply to a whole group of SIMs, network lists, cloud connectors, and changes across thousands of SIMs at once are set up by our team. Tell us what you need on the business ticket form.