Adding and removing lines mid-cycle

Teams change size; your account keeps up without penalty maths.

Adding a line

1. In your workspace, add a new line and choose its plan.
2. Ship a SIM or issue an eSIM to the team member - eSIM is instant, which matters for a new starter's first day.
3. The new line's charges join your single monthly business invoice - no separate billing relationship to manage.

A line added part-way through your billing cycle is charged proportionately, so there is no reason to wait for a renewal date.

Removing a line

Remove the line from your workspace and it stops at the point defined by your business terms. Before removing it, decide about the number:

• Keep it in the business: reassign the line to another team member instead of removing it.
• Let the leaver take it: the leaver requests a PAC on that line and ports it to a personal account - do this before the line is closed.
• Retire it: simply remove the line.

Seats vs lines

Workspace seats control who can administer the account; lines are the SIMs people call with. Removing someone's line does not remove their admin access - check both when someone leaves. See "Managing team lines and seats".