How we sell our mobile plans

Online, in the app, through retailers or our sales team: you see the contract summary before you agree, and the same rules apply.

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Version 1.0 · October 2026 · 1 min read

CONTENTS · 4 SECTIONS

1. Where you can buy

You can buy a VoicePro Mobile plan in our online shop, in the VoicePro app, from our retailers, or from our sales team.

2. Before you agree

However you buy, you get the contract summary before you are bound: the price, what is included, how long the plan lasts, how to cancel and how to complain. The summaries for every plan are on our contract summaries page. Our Service Terms are the full contract.

3. The same rules wherever you buy

No minimum term on monthly plans

Switch renewal off in My Plan or Settings at any time and the plan does not renew.

14 days to change your mind

Cancel within 14 days of buying by emailing help@voicepro.plus. You may pay for what you used before you cancelled.

Price changes

At least 30 days notice of any price change, and you can cancel renewal at no cost.

4. If you were sold something you did not want

Tell us at help@voicepro.plus or call +44 20 3769 8080. Our complaints page explains how we put it right and how to take it to an independent dispute scheme.

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Have questions?

Our team is ready to help. Get in touch and we'll get back to you as soon as we can.

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