Never miss a customer call again.

The business phone system from your own UK carrier: set up for you, protected from fraud, on every device.

Own networkOfcom-registered UK carrier
Fraud stoppedBefore it reaches your bill
60+Countries
Done for youBuilt by our team
The problem

Phone systems cost you more than the monthly fee

Missed calls are lost customers

Every unanswered call is a customer who rings the next company.

One fraud weekend can cost thousands

Toll fraud and call floods run up the bill while the office is closed.

DIY setup eats your week

Menus, queues and hours take days to get right, and every change is another job.

Three suppliers, three bills

Numbers, calls and devices from different companies, and nobody owns the problem.

Why VoicePro

Your phone system and your carrier, in one.

An Ofcom-registered UK carrier

We run our own voice network. Your calls go over our routes, not resold through a middleman.

One supplier, one bill

Numbers, calls, mobiles and devices from one company, on one bill.

One support team

When something needs fixing, you speak to the people who run the network, not a reseller passing it on.

Fraud protection

Fraud stopped before it costs you.

Watched by Global Insight+

Every number and call is monitored by our own fraud intelligence, around the clock.

Blocked automatically

Toll fraud, Wangiri callbacks and call floods are stopped as they start.

Not left with the bill

Most phone systems leave you to pay for the fraud. Ours stops it first.

Set up for you by our team

Done for you, not DIY.

We build it

Our team builds your menus, queues, opening hours and call flows around how your business works.

We change it when you ask

New hours for the bank holiday, a new queue for a campaign: tell us and it is done.

You just answer

No admin screens to learn and no engineer to book. Your phones ring the way you wanted.

Numbers worldwide

Local numbers in 60+ countries, live in minutes.

A presence anywhere

Give customers in another country a local number to call and answer it from wherever you are.

Live in minutes

Choose a number, pay, and it is set up for you, ready to take calls.

Keep the numbers you have

Port your existing numbers to us and customers keep dialling the same digits.

For developers and websites

Built to plug in.

Full API

Order and manage numbers and calls by API, with a key from your account.

Webhooks

Get call and number events sent straight to your own systems as they happen.

Click-to-call for your website

Add a call button to your site and let visitors reach you in one click.

Every device

One number on every device.

Desk phone

Desk phones set up for you and ready to use.

Browser and mobile app

Answer and make calls from your laptop or your phone, as your business number.

Follow-me

Ring the desk, then the mobile, then the app, so a call finds you and is never missed.

Who it is for

Built around how your team takes calls

Front desk and reception

A menu that sends callers to the right person, queues that hold their place, and call-me-back so nobody waits on hold.

Sales teams

Click-to-call from your website, local numbers abroad for new markets, and recording to coach the team.

Support teams

Queues with priorities, live wallboard stats, and voicemail to email with transcription.

Multi-site and international

Numbers in 60+ countries, all on one system, so every office answers as one business.

Regulated businesses

Call recording on demand or always, with recording and call reports ready when you need them.

One supplier

Phones and business mobiles, on one account and one bill

Put your desk phones, apps and your team mobiles with the same company.

Everything you expect

Everything you expect, included.

All of it set up for you by our team.

Auto attendant

Multi-level menus in 8 languages, and dial by name.

Ring groups and queues

Call queues with priorities, callback in queue and live wallboard stats.

Hours and holidays

Day and night mode, with routing by caller or by calendar.

Call control

Forwarding, park, pickup, paging, intercom and do not disturb.

Dialling rules

Control who may dial what, with PIN-protected outbound and caller ID per user.

Voicemail

Voicemail to email with transcription, group boxes and one message to a whole team.

Call recording

Record on demand or always, with recording and call reports.

Reporting

Call detail, call accounting and queue reports.

Conferencing

Conference bridges with PIN and moderator controls.

Fax and SMS

Fax to email and email to fax, and business SMS from your number.

Your own portal

Voicemail, recordings, call history and presence in a web portal.

Security

Two-factor sign-in for admins, a firewall and weak-password protection.

How switching works

Three steps to a phone system that works

1. Tell us how you take calls

Who answers, when, and where calls should go. A short conversation is all we need.

2. We build it and port your numbers

Our team builds your menus, queues and hours, and moves your existing numbers across.

3. You answer

Your phones ring the way you planned, on every device.

Questions

Cloud phone system FAQ

Who runs the network my calls travel on?

We do. VoicePro is an Ofcom-registered UK carrier running its own voice network, so your calls go over our routes and you deal with one company.

How is fraud handled?

Every number and call is watched by our fraud intelligence, Global Insight+. Toll fraud, Wangiri callbacks and call floods are blocked automatically.

Who sets up my menus and queues?

Our team. We build your menus, queues, hours and call flows, and change them whenever you ask.

Can I keep my existing numbers?

Yes. Port them to us and customers keep dialling the same digits.

Which countries can I get numbers in?

More than 60. Choose a number, pay, and it is live in minutes.

Which devices can I use?

A desk phone, your browser or the mobile app, all on the same business number, with follow-me so calls find you.

Can I connect it to my own systems?

Yes. There is a full API for numbers and calls, webhooks for events, and a click-to-call button for your website.

Can I record calls and see reports?

Yes. Record on demand or always, and get call detail, call accounting and queue reports.

Talk to us about your calls

Tell us how you take calls and our team will build it for you.